Douglas Court / Comments

Clients and their relatives comments
These are quotes from letters and cards sent to the staff, Home Manager or Directors at Douglas Court and are available for viewing upon request to the Home Manager.

• “The standard of care and love provided to Mum goes way beyond what we could have expected or hoped for”E&JH (relatives) Alveston.
  
  
• “Staff are pleasant and very caring, and take pride in all they do. The home is spotlessly clean and well managed and I would recommend it. ( I.M - relative)
  
  
• “Very warm and caring staff, happy and positive atmosphere, providing stimulation and support. (N.S - relative)
  
  
• “A big ‘Thank You’ for the excellent care, love and friendship you give to Dad, we can’t really put into words what it means to us knowing he is in safe hands” M&MM (relatives) Mickleover.
  
  
• “My gratitude for the loving care shown to my father by Debbie and all her staff”. LY (relative) Cramlington.
  
  
• “So very grateful to you for the special care you take, I really appreciated your kindness and thoughtful ways”.  DT (relative)
  
  
• “I’m so happy we have found such a nice place” M.N (relative) Chelleston.
  
  
•  “The food is very good. I am well cared for. the activities and entertainment are very good”. ES (Client).
  
  
• “I am very happy with the new bedroom furniture. I enjoy playing hangman on the white board, the quizzes and the singers that come into the home” LB (Client) Derby
  
  
• "I am delighted with the place and the way my wife is looked after. They are a wonderful group of staff. You couldn't have a better manager and deputy" GG (relative) Belper
  
  
• I can't fault anything here, its the best thing that has ever happened to me. If you could find a problem here i'd be amazed. Evan the cleaners are brilliant". IP (client)
  
  
• “Debra is an angel” OC (Client).